Shipping policy

Processing & Shipping Times

We strive to process and ship all orders within 2-3 business days (excluding weekends and holidays). During high-demand periods or product launches, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 2-3 business days

• International Shipping: 7-21 business days (varies by destination and customs processing)

Once your order ships, you will receive a confirmation email with tracking information.

Domestic & International Shipping

We currently ship within the U.S. and select international destinations. If your country is not available at checkout, please contact us at [your email address] for assistance.

Customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations.

Order Tracking

After your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

TwoMorrows Apothecary is not responsible for lost, stolen, or delayed packages once they have been shipped. However, if you experience an issue, please reach out to us, and we will do our best to assist you in resolving it.

For damaged items, please contact us within 48 hours of delivery with photos of the package and product.

Changes & Cancellations

We process orders quickly, but if you need to make a change or cancel your order, please contact us at [your email address] within 12 hours of purchase. We cannot guarantee changes after this timeframe.

Questions?

If you have any questions about your order, shipping, or policies, reach out to us at customerservice@twomorrowsapothecary.com. We’re happy to help!